Shipping policy

Shipping Information

We currently ship within the United States and select international destinations.

Processing Times

  • Orders are processed within 3–5 business days.
  • During collection launches, holidays, or promotional periods, processing times may be extended.

Shipping Times

  • Standard Domestic Shipping: 3–7 business days
  • International Shipping: 7–21 business days depending on destination

Tracking
Tracking information will be emailed once your order has shipped.

Customs & Duties
International customers are responsible for any customs fees, duties, taxes, or import charges imposed by their country.

Lost or Stolen Packages
Maison Vivante is not responsible for lost or stolen packages marked as delivered by the carrier.